Frequently Asked Questions

General & Editor Usage

How Do I Use the Pastely AI Virtual Try-On Editor?

You can use the Pastely Editor by uploading your own photo or selecting a pre-set model, then clicking items from the Wardrobe Catalog to instantly apply them using our AI.

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Can I Upload My Own Clothes to the Pastely Catalog?

Yes! Pastely allows you to easily import photos of your own clothing items.

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How Realistic is the AI Clothing Application?

Pastely uses state-of-the-art generative AI to ensure clothing drapes naturally, respects the lighting of your original photo, and perfectly contours to your unique body shape and pose.

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Account, Pricing & Payments

Is Pastely Free to Use or Are There Premium Plans?

Pastely offers a free tier to let you experience the core virtual try-on features, alongside an artist plan designed for users who need a higher generation limit.

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What Payment Methods Does Pastely Accept?

We securely accept all major credit and debit cards, as well as fast checkout options like Apple Pay and Google Pay, ensuring a smooth and safe transaction.

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How Do I Cancel My Pastely Subscription?

You can easily cancel your premium subscription at any time directly from your account settings page with just a few clicks, with no hidden fees or complicated processes.

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Data Privacy & Security

Are My Uploaded Photos Safe and Private on Pastely?

Absolutely. Your privacy is our top priority. Photos uploaded to the Pastely Editor are securely encrypted, kept strictly confidential, and are never shared with or sold to third parties.

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How Does Pastely Handle My Personal Data (GDPR)?

Pastely is fully compliant with modern data protection regulations, including GDPR, ensuring that your data is handled transparently and giving you total control over your personal information.

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